Pinnacle Names Craig Smith (LCAM) Partner And Vice President Of Customer Relationships

Craig Smith VP of Customer Relations at Pinnacle CAMCraig Smith has been promoted to partner and vice president of customer relationships for Pinnacle Community Association Management, the Sarasota-based company which provides comprehensive management services for small to medium-sized homeowners and condominium associations throughout Southwest Florida.

A Licensed Community Association Manager (LCAM) with more than 18 years’ experience in community service contracting, delivery and management, Smith will spearhead Pinnacle’s client-building, marketing, and community outreach efforts, while also managing a portfolio of existing clients for the company.

“Craig’s dedication to superior customer service and his management experience gained while working with some of South Florida’s most prestigious communities position our company well for future growth,” said Pinnacle co-founder Jason Hamilton in making the announcement. “We are thrilled to have him join our ownership and executive leadership team.”

Before joining Pinnacle in October 2018, Craig Smith was an executive manager with Allied Universal and former equity partner with ALERT Protective Services. He also served for nine years as a regional president for Securitas Security Services USA, where he managed a $250 million region that included over 7,500 employees. Prior to that, he held the position of director of solutions development for G4S, a global security solutions firm, where he was responsible for developing organic growth within all technology products and services throughout the U.S.

Smith holds a Bachelor of Science degree in Engineering as well as an MBA from Virginia Tech University in Blacksburg, VA. He is also a member of ASIS International and the West Florida Chapter of the Community Association Institute, of which Pinnacle Community Association Management is a Gold Sponsor.